Terms & Conditions

About the website

    1. Welcome to www.winestains.com.au (the ‘Website‘). The Website provides access to products and support for eco conscious travel products (‘the products’).
    2. Winestains™ and the website (www.winestains.com.au) are operated by Kristal Spencer & Peter Ruchs (ABN 42 352 934 990), (we, us or our). Please read these terms and conditions (the ‘Terms‘) carefully.  By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms.  If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
    3. Winestains™ reserves the right to review and change any of the Terms by updating this page at its sole discretion. You should regularly check this page to ensure that you are familiar with the Terms.  Any changes to the Terms take immediate effect from the date of publication. Before you continue, we recommend you keep a copy of the Terms for your records.

Acceptance of the terms

    1. You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Winestains™ in the user interface.

Refund policy

    1. Winestains™ will only provide you with a refund in the circumstances, as set out in the returns & exchanges section, or as required by law, including the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010.  

Copyright and intellectual property

    1. The Website, the Services and all of the related products of Winestains™ are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, photographs, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features) are owned or controlled for these purposes, and are reserved by Winestains™ or its contributors.
    2. You may not, without the prior written permission of Winestains™ and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the for any purpose, unless otherwise provided by these Terms.

Privacy

    1. Winestains™ takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Winestains™ Privacy Policy, which is available on the Website.

General disclaimer

    1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
    2. Subject to this clause, and to the extent permitted by law:
      1. all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
      2. Winestains™ will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the products or the late supply of the products), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
    3. Use of the Website and the products is at your own risk.  Everything on the Website and the products is provided to you “as is” and “as available” without warranty or condition of any kind.

Limitation of liability

    1. Winestains™ total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
    2. You expressly understand and agree that Winestains™, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

Dispute resolution

Compulsory:

If a dispute arises out of or relates to the Terms,  either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

Notice:

A party to the Terms claiming a dispute (‘Dispute‘) has arisen under the Terms and/or the Student T’s & C’s, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

Resolution:

On receipt of that notice (‘Notice‘) by that other party, the parties to the Terms and/or the Student T’s & C’s (‘Parties‘) must:

  1. Within 30 days of the Notice endeavor, in good faith, to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
  2. If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
  3. The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing.  The Parties must each pay their own costs associated with the mediation;
  4. The mediation will be held in New South Wales, Australia.

Confidential

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

Termination of Mediation:

If 3 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

Venue and jurisdiction

In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of South Australia, Australia.

Governing law

The Terms are governed by the laws of South Austrlia, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of South Australia, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

 

Independent legal advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

 

Precedence

If any provision within the Terms is inconsistent with the Student T’s & C’s, the latter prevails.

 

Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.

 

Dated: December 2019